The customer portal your copier dealer never built.
Overwatch is a multi-tenant managed-technology platform that turns your fleet, contracts, and service activity into a single source of truth — for every location, every device, every dollar.
Built for multi-site fleets of every size
One platform. Two ways to win.
Whether you run a single fleet or you sell managed print to hundreds of organizations, Overwatch fits the way you work.
See your fleet the way your dealer sees it.
- Real-time meter reads and toner levels across every building
- Searchable contract registry — no more PDFs in inboxes
- Cost analysis that quantifies your next renegotiation
- Self-service requests for new contracts, supplies, service
Give every customer a portal. Win every renewal.
- White-label, multi-tenant — every customer, your brand
- Stops the renewal-by-spreadsheet cycle
- Connects to Printanista, e-automate, GreatAmerica, DocuSign
- Differentiate against Xerox, Konica & Ricoh direct accounts
Everything your fleet should have been telling you all along.
Live fleet visibility
Real-time device status, supply levels, meter reads, and alerts pulled directly from Printanista. Map view, grid view, list view — all filterable by location.
Learn moreContract registry & builder
Searchable contract list with linked devices and term tracking. A 5-step wizard generates a real GreatAmerica lease PDF and routes it through DocuSign.
Learn moreCost analysis
Compares current cost-per-page against your managed-contract rate using market consumable pricing. Per-device and fleet-wide annual savings, with a transparent methodology drawer.
Learn moreService-call tracking
Live integration with E-automate / PIP shows every open ticket, technician, problem code, and status — no more calling the dispatch desk for an update.
Learn moreMulti-tenant white-label
Every customer logs into their own branded experience. Per-tenant logo, colors, contact info, and domain routing. Built for dealers who serve dozens of accounts.
Learn moreRoadmap: full-stack ops
Phase 2 absorbs firewalls, access points, and network monitoring. Phase 3 adds Verkada-class cameras and door access. One pane of glass for everything you sell.
Learn moreReplace monthly reports with a dashboard your customer actually logs into.
The managed-print industry runs on legacy back-office tooling. Dealers see live data — customers get PDFs. Overwatch flips that, and adds the things the back-office stack never shipped: a beautiful UI, real cost analysis, and self-service contract building.
- Fewer phone calls, more retention.Customers self-serve status, supplies, and service requests instead of calling your front desk.
- Renewals you actually win.Cost analysis becomes a renewal narrative — your customer sees the savings before the competition can pitch.
- Sales motion that closes itself.The 5-step contract builder lets buyers configure equipment, see monthly cost, and trigger DocuSign in minutes.
One pane of glass for everything you sell.
Print is the first surface. The platform is built to absorb everything else IT and facilities operations care about.
Print fleet & contracts
Devices, supplies, alerts, contracts, cost analysis, service calls.
Network monitoring
Fortinet, Palo Alto, SonicWall firewalls. Meraki, Aruba, UniFi access points. Per-school AP status, client counts, bandwidth, uptime.
Camera & door access
Verkada / Avigilon camera health, recording status, motion alerts, door access events.
See Overwatch on your fleet in under two weeks.
A 30-minute demo, then we connect to your Printanista account and you watch your devices roll in live.